Helix design governance at BP
BP · 2023
Established design standards, IA, and content governance through assessments and reviews.
Content strategy for design systems and AI internal tooling
I build reusable content standards, accessible patterns, and docs that scale across product teams.
Design systems
Reusable patterns, governance, frameworks
Accessibility
Inclusive language and accessible design
AI & tooling
Docs, developer platforms, internal tools
Leadership
Mentoring, design ops, capability building
Design systems and content standards
Examples of how I’ve built and governed reusable content patterns, frameworks, and standards across large organisations.
PAYE service prototyping
HMRC · 2025
Defined UI copy patterns in the GOV.UK prototyping kit for the personal tax account.
Accessibility and inclusive design
Work focused on accessibility standards, plain language, and inclusive content at scale.
Digital forms redesign
Ministry of Defence · 2025
Improved GOV.UK forms by rewriting questions, hint text, and defining accessible flows.
IHT and probate journeys
HMCTS · 2021
Redesigned guidance, forms, and GOV.UK Notify emails for joined-up journeys.
AI, technical tooling, and documentation
Designing content for complex, technical, and internal tool contexts, including AI and automation.
MDTP developer handbook
HMRC · 2025
Docs-as-code for SDKs, APIs, CI/CD pipelines, deployment, auth, and monitoring.
Reporting dashboard design
Defra / APHA · 2024
UI copy and interaction design for Power BI dashboards supporting inspection data.
Leadership and mentoring
Examples of mentoring content designers, building design ops, and supporting capability growth.
Blended learning and service manual updates
GDS · 2020
Prototyped courses and updated the capability framework and service manual content.
Unified workflows for design and development
HMRC · 2024
Mentored teams, aligned stand-ups, and improved collaboration between design and dev.